Account Deletion Policy

At Postal Exam Prep, we value your privacy and give you full autonomy over your personal data. In compliance with Google Play Store developer policies and global data protection standards, this page explains how you can request the permanent deletion of your account and all associated personal information from our servers.

1How to Request Account Deletion

To ensure secure handling and prevent unauthorized deletion requests, account deletions are processed manually upon verification by our support team. Please follow these simple steps:

1. Send an Email: From your registered email address, send an email to support@postalexamprep.com.
2. Use the Subject: Include Account Deletion Request - Postal Exam Prep in your subject line.
3. Provide Verification Details: In the email body, include your:
   • Registered Email Address (associated with your Postal Exam Prep account)
   • Registered Full Name / Profile Name
   • Mobile number (if previously provided during registration)
   • Reason for deletion (optional, helps us improve our service)
4. Verification & Confirmation: Our support desk will verify your account ownership and proceed with the deletion. You will receive an email confirmation once the process is complete.

Dear Postal Exam Prep Support Team,

I would like to request the permanent deletion of my Postal Exam Prep account and all associated personal data.

Account Information for Verification:
- Registered Email Address: [Your Registered Email Address]
- Registered Name / Profile Name: [Your Full Name]
- Registered Mobile Number (if applicable): [Your Phone Number]
- Reason for Deletion (Optional): [E.g., No longer preparing for exam / Finished exam / Other]

I understand that this action is permanent and will delete my practice progress, mock test history, bookmarks, and active subscription access.

Thank you,
[Your Name]

2Data That Will Be Permanently Deleted

Upon successful verification and execution of your deletion request, the following information will be permanently erased from our active databases:

3Data That May Be Retained & Retention Period

Certain limited records cannot be deleted immediately where retention is required by applicable law, tax regulations, or legitimate security and compliance purposes:

Retention Policy: All retained data is strictly archived, isolated from active services, and automatically purged once the statutory retention period expires.

4Processing Timeline & Important Notes

5Contact & Assistance

If you have questions regarding this deletion policy, need clarification regarding your personal data, or wish to follow up on an existing request, please write to our support desk: